Please note: Perishable goods, products with a limited shelf life, products that are not suitable for return for reasons of health protection or hygiene and/or whose seal has been broken after delivery cannot be returned. This includes consumer products such as: atomizers, vapes, e-cigarettes or disposable devices.

If one of these purchased products has a demonstrable (manufacturing) fault or defect, you can contact Aerové via [email protected]. Clearly state the error or defect. Any (return) shipping costs are always for the account of the customer, unless agreed otherwise with Aerové. You may also be able to use the withdrawal form on our site. (read the terms and conditions before use)